Refund policy

No Return & No Refund Policy

At Flexy, all sales are final. We do not accept returns, exchanges, or refunds for any purchases. Please review your order carefully before completing your purchase.

Damages & Issues

If you receive a damaged or defective item, or if you receive the wrong product, please contact us immediately at Info@theflexyshop.com. We will review the issue and determine the best possible resolution at our discretion.

Non-Returnable & Non-Refundable Items

  • All items are non-returnable and non-refundable.

  • We do not accept exchanges or replacements.

  • Sale items and gift cards are also non-refundable.

Exceptions

In rare cases, if we determine that an issue qualifies for an exception, we will notify you of the next steps. However, this will be handled on a case-by-case basis and is not guaranteed.

For any inquiries or concerns, feel free to reach out to us at Info@theflexyshop.com.